Jobs with Collabera
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Responsibilities: Provide unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions Assist with problem resoluti...
Nov 22, 2024
Austin, TX
Job title: Oracle PL/SQL Developer Location: Wilmington, Delaware [2 -3 day a week] Oracle PL/SQL developer - Worked extensively in oracle PL/SQL Packages, Sub routines, SQL, Triggers and functions....
Nov 22, 2024
Wilmington, DE
Project Manager
Collabera
Required Skills: Project Manager, Analyst, Policy, Process, Standards, Technology Resiliency, Business Continuity, Backup/Restoral Services, MRA Description: An Excellent Opportunity for Project Mana...
Nov 22, 2024
Jersey City, NJ
Day to Day: Collabera is seeking an experienced Senior Platform Engineer 4 to help build and maintain core frameworks, libraries, and tools that power our AdTech client's internal platform. You will...
Nov 22, 2024
Denver, CO
Client: Banking Job title: QA officer (Compliance & testing focus) Location: Dallas, TX / Jacksonville, FL Duration: 3 Months + Possible Extension Schedule: Mon-Fri: Std Business Hours Job Description...
Nov 22, 2024
dallas, TX
Customer Service Representative
Austin, TX
Nov 22, 2024

  • Responsibilities: Provide unbiased assistance to Medicaid providers and clients with questions regarding eligibility, medical claims status, and other program questions
  • Assist with problem resolution as needed
  • Respond to phone inquiries in a prompt, courteous, and concise manner
  • Document all encounters in clear and concise online logs
  • Transfer callers to other Call Center units as needed
  • Meet individual performance standards
  • Perform other duties as assigned by management
  • Attain and maintain strictly required attendance and performance metrics Education
  • Qualification: High school diploma or equivalent Required Skills: Excellent communication skills
  • Strong customer service orientation
  • Ability to work in a fast-paced call center environment
  • Proficient in data entry
  • Ability to meet performance standards and metrics
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Customer Service Representative
Collabera
Austin, TX
Nov 22, 2024
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