The CRM Manager will work closely with business partners to develop digital programs that best meet the needs. Manage day-to-day content, developing and executing new strategic initiatives and site features, coordinating all creative deliverables and site approvals.
Qualifications:
- 5-7 years of experience in building CRM plans and executing from start to finish, with clear results
- Experience with ESP (Exact Target)
- Strong project management skills
- Demonstrates strong digital vision and customer-centric focus to communications
- Willingness to learn new technologies and platforms
- Strong analytical skills with the ability to provide optimization recommendations working with structured and unstructured data
- Experience with Google Analytics
- Strong understanding of the web development lifecycle
- Excellent organization skills with avid attention to detail and follow through
- Strong written, verbal and interpersonal communication, negotiation skills
- Proven ability in successfully running multiple projects
- Management of budget for vendors and projects
- Customer Service Orientation and creativity in problem solving
- Manage risks, anticipate bottlenecks, manage project prioritization and balance the business needs versus technical considerations to deliver business results.
- Ability to self-motivate, work independently, and as part of a team
- Proven ability to develop smart personalized content to drive customer interaction
- Bachelors degree required, Advanced PC skills (MS Word, Microsoft Outlook Calendar & E-Mail, Excel, Power Point).
The target hiring compensation range for this role is $63.00 to $68.08 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
Client Description
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.