Our client is seeking an experienced technical editor with excellent communication skills and experience in preparing technical readiness materials and customer-facing documentation for a global audience. This person will also be responsible for managing small projects across v-teams and communicating status. The team is responsible for creating and maintaining change management and new hire readiness material as well as customer-facing documentation across the entire program. The eam works in collaboration with product groups, operations, development and delivery teams to ensure that our team members are informed and trained to effectively assist customers to deploy and onboard plans and services.
Responsibilities:
- Analyze, interpret and simplify technical, operational and readiness documentation currently in use
- Prepare documentation and videos for publication and localization (both internal and customer-facing use); including process documents, technical articles, guides, reports and some limited graphics
- Ensure all documentation aligns with standards including formatting, quality and accuracy standards as outlined in the Writing Style Guide, Accessibility and Term usage standards and Brand Central
- Manage and regularly communicate on project timelines and expectations across multiple stakeholders
- Assist with content management to ensure content stays fresh and relevant
Experience:
- 3+ years' experience in a technical writing role
- Excellent verbal and written communications skills
- Microsoft 365 product experience or knowledge
- Technical expertise with products such as Articulate Storyline, Camtasia or Clipchamp, GitHub, Markdown and .xml
- Familiarity and ability to manage work in Azure Dev Ops
- Strong project management and communication skills
- Ability and desire to work in a fast paced, dynamic environment
- Ability to handle ambiguity and multi-task
- Proven track record of working with a remote team
- Work experience with Microsoft 365 Copilot a plus
The target hiring compensation range for this role is $38 to $40 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent:
Aquent Talent connects the best talent in marketing, creative, and design with the world’s biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We’re about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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Client Description
Our client is a large technology company based in Redmond, Washington with a mission to empower every person and every organization on the planet to achieve more. They develop computer software, consumer electronics, personal computers, and related services. This company enables digital transformation for the era of an intelligent cloud and an intelligent edge.
Working here, you will be part of a company that values:
- Innovation
- Diversity and inclusion
- Corporate social responsibility
- AI
- Trustworthy computing
Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits
Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.