UX Researcher IV at Apex Systems, Inc. in Redmond, WA

Job#: 2067136

Job Description:

Apex is hiring a UX Researcher for a contract position in Redmond, WA or Seattle, WA. Candidates must work on site in one of those locations.

We are looking for a motivated mixed-methods (qual + quant) UX researcher with excellent communication and people skills. Strong candidates will demonstrate a rigorous approach to UX research methods as well as have experience developing solution concepts and shipping consumer products. You will work with other UX researchers as well as multi-disciplinary hardware and software teams to push the boundaries of what is possible in the AR/VR product and research science spaces. Ultimately, your expertise and ingenuity in research must do more than just contribute to knowledge – you must also be skilled at driving measurable positive impact on the product and user experience.

MOST IMPORTANT HARD SKILLS:

1. Research and Methodology Skills: Ability to design and conduct users studies that integrate both qual and quant approaches. This includes choosing the right methods for the research question ( e.g. interviews, field observations, survey, usability tests) and combining insights from user feedback and data analytics into cohesive findings. A strong candidate can blend qualitative and quantitative data to derive robust and actionable insight that inform product design.

2. Qualitative Research Methodology: Strong skills in conducting in-depth interviews, focus groups, and think-aloud usability sessions. Able to probe user behaviors and needs through open-ended techniques and synthesize themes. Experience planning and running diary studies is valuable, especially to understand how people use wearable devices in real contexts.

3. Survey Design & Quantitative UX Methods: Ability to design effective surveys and questionnaires, and to analyze the results for trends. Familiarity with quantitative UX research methods to measure user satisfaction, usage patterns, and performance metrics.

MOST IMPORTANT SOFT SKILLS:

4. Applied Research & Insight Generation: Experience executing hands-on primary research in an applied product development setting, not just academia . This means focusing on actionable insights that align with business and design goals throughout the product life cycle . The researcher should be adept at translating study findings into practical recommendations and frameworks (cognitive, perceptual, ergonomic) that guide product strategy .

5. Cross-Functional Collaboration: Proven experience working in cross-disciplinary teams, collaborating closely with (e.g., industrial design, UX design, hardware & software engineering, Research Product Managers, Technical Program Managers). This can mean, for example, partnering with engineers to understand device constraints, with designers to iterate on interaction flows, and with data scientists to align on how user data is collected or interpreted. A successful UX researcher at Reality Labs builds strong relationships within their team, integrates team member perspectives, and acts as a bridge between user insights and technical implementation.

6. Adaptability & Project Management: Strong organizational skills to manage research projects in a fast-paced, innovative environment. The researcher should be agile – able to adjust research plans on the fly as the device prototypes or AI algorithms evolve. They should also handle practical constraints like recruitment, scheduling studies around hardware deadlines, and ensuring timely delivery of insights to meet product deadlines. Flexibility, problem-solving, and a continuous learning mindset are key soft skills so that the researcher can navigate the uncertainties of cutting-edge product research and still deliver impact.

NICE TO HAVE SKILL:

7. Experimental Design and Statistical Analysis: Proficiency in designing controlled experiments (A/B tests, usability lab tests)with clear hypotheses and metrics. Ensures rigorous scientific approach to UX research including careful variable control and use of inferential statistics to validate findings. This skill area involves knowledge of study design, sample selection, and analytical techniques (t-tests, anovas, regression modeling) to draw reliable conclusions from data.

MINIMUM QUALIFICATIONS

-Bachelor’s degree with 7+ years of relevant experience within user experience, applied research setting and/or product research and development, Master’s degree and 5+ years relevant experience, or a PhD with 2+ years of relevant experience

-Relevant experience within user experience, applied research setting and/or product research and development

-Experience developing and leading complex mixed methods user studies

PREFERRED QUALIFICATIONS

-Degrees in a human behavior related field, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information science, Media studies, Computer Science, or Economics Experience shipping consumer hardware and wearable technologies

-Experience in early stage R&D UXR research Work experience in the AR/VR/AI space

- Strong skills in multimodal qualitative data collection and analysis

PROJECT DETAILS

You will be working with a mixture of design research design management, and operations team to design executive and analyze research and present back the results. Literature reviews, desk researchers, facilitate design and US thinking workshops, some data management and cleaning. Executing end to end US research on a variety of topics. Looking for generalists that can do surveys just as well as interviews

Just launched a wearable perception glass, essential technology for building contextual AI; the team is involved in both the hardware and software development.

Work on the intersection of AI wearables. UXR can address all aspects of the product’s design and has many forms of direct influence.

We are very interested in the broad potential of that device and sit in the middle of a product. This team allows you to work directly with emerging technology without the politics of the product teams.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

EEO Employer

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.