Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

CHARACTERISTIC DUTIES  RESPONSIBILITIES

• Provide phlebotomy technical support to staff.
• Serve as a preceptor for staff once port access training is completed by nursing.
• Assure phlebotomy and indwelling policy and procedure manuals are current and uniform throughout all sections.
• Communicate with Satellite Support staff of any changes to phlebotomy and indwelling policies and procedures.
• Create and dispense new employee orientation and training material to supervisors.
• Observe employees and assess their readiness for pediatric training.
• Assist in writing procedures for Satellite Support
• Manage employee roles in Master Control, push out training courses as needed, update procedures, create new procedures, and serve as a resource for Master Control
• Communicate with manager, intermediate supervisors, and associate supervisors as necessary.
• Communicate with inpatient and outpatient supervisors to coordinate training of staff.
• Notify supervisors and staff of any phlebotomy procedural/equipment changes/updates.
• Demonstrate a high level of professionalism in interactions with UMHS staff and patients.

BASIC FUNCTION AND RESPONSIBILITY

• Provide high quality phlebotomy training in adult, pediatric, capillary, and alternate venous access devices.
• Manage and update phlebotomy procedures to ensure consistency with inpatient and outpatient procedures and CLSI guidelines.
• Manage and develop the continuing education program for Satellite Support personnel, including annual plan listing quarterly programs/topics for staff.
• Monitor staff MLearning plan and verify UMHS mandatory competencies and unit competencies are met, communicate with Allied Heath Technical Coordinators and Supervisors.
• Support supervisors in completing staff annual phlebotomy competencies.
• Maintain and update annual phlebotomy and indwelling competency program including new training materials.
• Coordinate with supervisor's consistency of ordering and phlebotomy throughout Satellite Support to optimize and implement a LEAN environment.
• Assist Manager in development or implementation of projects, as necessary.
• Attend one professional development class every six months to develop training and project development skills.
• Serve as Master Control expert.

Required Qualifications*

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

• Bachelor's Degree or equivalent combination of education and experience required. 
• 2-5 years of professional experience. 
• Thorough knowledge and experience in Pediatric and Adult techniques, including indwelling, port access and capillary procedures required.  
• Must have the ability to organize and prioritize work, communicate effectively, recognize problems, and take appropriate action, and work independently.  
• Must be able to work in a diverse workforce.

Desired Qualifications*

• Experience in instructional methods and or development of programs is desired. 

Work Schedule

This full time, 40 hour position is generally on the day shift but may require evenings and Saturdays.

Work Locations

This position is located at University of East Ann Arbor Health Center.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.