How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The Ticket Sales Associate is responsible for the sale of new season and group ticket sales for all of Michigan Athletics 12 ticketed sports, including, but not limited to, Football, Men's Basketball, and Ice Hockey. This role is 40- hour per week schedule, 12 month hourly - paid role. With an expected start date of 6/18/25.

Responsibilities*

• Meet and exceed weekly, quarterly and annual sales goals and activity requirements. 
• Self-identify potential new leads and target provided lists to sell season and group tickets.
• Renew past group ticket buyers.
• Maintain data integrity and up keep of notes in CRM. 
• Perform game day responsibilities, including entertaining clients and prospects, working ticket sales booth and fulfillment of group experiences.
• Other duties as assigned by the Director of Ticket Sales and Service
• Flexible hours required: working evenings/night, weekends and holidays

Required Qualifications*

• Bachelor?s degree from a four-year college or university in Sports Management or business-related field is preferred.
• Familiarity with Paciolan and Salesforce.com preferred.
• Experience in Microsoft Office, Gmail and Google Apps is preferred.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

This job posting is for a University of Michigan Temporary position.   Temporary employment may be full or part time, but in either case is limited in duration.  Please review the full posting description for details.

The University of Michigan Athletic Department is dedicated to building a department culture which demonstrates respect for all, shows compassion for others, and celebrates the differences among our staff, student-athletes, and supporters. We are committed to the hiring and development of diverse staff who contribute to an inclusive environment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.