You work for NJM? That's a great company!" If you're hired at NJM, you'll hear it over and over again from friends, family and neighbors. Why? Because NJM is committed to providing its customers with superior service, and great service goes a long way. Why else is NJM called a great company? Because our employees enjoy working here, are appreciated, and are provided with a great benefits plan. Employees who are hired at NJM often stay at NJM – many for the duration of their careers.
Here at NJM, our General Claims department in West Trenton, NJ is looking for a Subrogation Claims Representative candidate who has excellent communication skills, as well as strong organizational and time management skills.
Hours: Monday to Friday 8:15AM- 4:30PM (Hours can vary depending on start time
Salary: Salary is commensurate with experience and credentials
Level I – $48k - $55k annually based on experience
Level II – $55k+ annually based on experience
Senior Level – $73+ annually based on experience
Responsibilities:
Receive and process subrogation claims, seeking recoveries from adverse parties and/or their insurance carriers.
Thoroughly review, evaluate and investigate subrogation claims to obtain necessary information for prompt resolution.
Negotiate subrogation claims and resolve liability and/or damage disputes for successful recoveries. Efficiently credit recovery checks and issue deductible payments to our insured.
Claims are settled and negotiated based on company guidelines and applicable state negligence laws.
Professionally respond and communicate on all subrogation related issues.
Provide excellent customer service to our policyholders.
Job Requirements:
Level I – Customer service experience or experience interacting with the public in a professional setting is required or Bachelor’s degree.
Level II – Minimum 2 years with Property Damage, Auto Claims, or Subrogation experience.
Senior Level – Minimum 4 years with Property Damage, Auto Claims or Subrogation experience and completion of AIC or CPCU designation
License to adjust claims in Texas or Connecticut is a plus
Bachelor’s degree is a plus
Knowledge of Claims or Personal Lines are a plus
Requires strong oral and written communication skills
Technical aptitude, including working knowledge with Microsoft Office
Ability to work in a fast-paced, high volume environment
Must be detail oriented, organized and possess strong time management skills
Multi-tasking, problem-solving and strong decision-making skills.
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
