Job Description

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

The anticipated salary range for this position is $74,650 – $93,300 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

Drive sales to exceed financial goals
Manage payroll and control expenses
Foster a results-driven store environment
Successfully execute special events

Operational Execution

Prioritize workload
Validate execution of standard operating procedure
Ensure compliance to company policies
A subject matter expert in all operational processes

Talent Optimization

Acquire high quality talent
Training and developing
Performance management
Effectively staff and schedule
Create a team atmosphere

Customer Experience

Ensure a friendly environment
Ensure items are in-stock
Ensure items are priced right
Maintain a neat, clean, and organized store

Success Drivers:

Drive for Results
Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams
Acquires and retains the right talent. Trains, coaches and provides feedback. Develops team for growth.

Problem Solving
Is solution oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at the first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work
Clearly assigns responsibility for tasks and decisions Sets clear and measurable objectives
Monitors process, progress and results and provides effective feedback.

Managerial Courage
Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus
Acts with internal and external customers in mind. Understands and teaches how operational execution directly affects the customer experience. Establishes and maintains relationships with customers and associates through respectful and effective communication.

Requirements

Experience

Minimum of two years of retail management experience

Education

Bachelor's/Associates Degree preferred or High School graduate/Equivalent

Physical Requirements

Ability to intermittently lift, push and/or pull up to 50 pounds.
Requires standing and moving for an entire shift.
Ability to lift, bend, kneel, climb, crawl and/or twist.
Ability to safely climb up and down a ladder.
Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.

Availability

Ability to work a flexible schedule, including evenings, holidays and weekends as necessary to meet the needs of the business.
Regular attendance is an essential function of the job.
Some travel required.

About Harbor Freight Tools

We’re a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,500 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.