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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

• In the Scaled Agile Framework, partner with product managers to balance business, technology and design priorities to deliver brand-defining product and service experiences.
• Responsible for executing the strategy for area of responsibility based on client and company needs, which can include client experience, back office processes or systemic processes outside the client journey.
• Work with Product Managers to translate the product vision into epics and features that can be actioned by the delivery teams. Work will span the entire delivery process; from assisting with identification of areas for improvement, to more detailed work in authoring user stories, working closely with technical leads/scrum teams to ensure the solution effectively addresses experience priorities while maintaining technical integrity, and overseeing tactical execution of efforts.
• Ensure alignment with technology partner solutions capabilities and constraints, providing insights into platform compatibility, scalability and performance optimization and at the same time collaborate with development teams to assess integration requirements and dependencies, facilitating seamless implementation and interoperability between bank systems and partner solutions.
• May assume broad responsibility for components of a complex initiative, provide the direction or vision for a group of scrum teams related to their business solution, and/or be called upon to solve highly complex or highly technical problems.
• Lead delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management.
• Align with product managers to clearly articulate product strategy to the delivery team.
• Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.
• Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.
• Perform triage on critical issues, escalating as necessary, and communicating consistently and clearly with all concerned parties.
• Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use.
• Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions.
• Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity.
• Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.
• Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done.
• Coordinate the creation of release-specific business documents, such as support model definitions, go/no-go approvals, internal release notes, and release-related living documents.
• Ensure all PML process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.
• Mentor other Product Owners on product delivery practices.

Requirements

• Must have Bachelor's degree in Computer Science, IS, IT or a related technical field.

• Must have 5 years of progressive experience in business or product analyst positions within the banking and/or financial services industry performing/utilizing the following:
  • Leading cross functional teams
  • Working as a Product Owner for Agile team(s)
  • Defining and delivering large-scale business initiatives to execute on a product roadmap, including stakeholder management, requirements elicitation, test planning/support and business-level product validation
  • Demonstrating technical acumen and working with the technology organization to align product and technology roadmaps
  • Translating strategic plans into tactical daily actions for execution
  • Leading cross-functional teams without formal authority
  • Managing concurrent projects in a fast-based, results-driven environment
  • Interpreting data and trends, diagnosing problems, and recommending action plans to resolve issues
  • Working with: Rally, Splunk, and Tableau

• Position may be eligible to work remotely but is based out of and reports to Truist offices in Raleigh, NC. Must be available to travel to Raleigh, NC regularly for meetings and reviews with manager and project teams within 24-hours’ notice.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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