Your work days are brighter here.
At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.
About the Team
The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative business and technical led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other innovative platforms like SnapLogic, CPQ - Conga/Apttus, Reltio, Heroku, CLM, AWS, OKTA (SSO) and other.About the Role
The Senior Salesforce Business Systems Analyst works closely with Sales business functions, along with other partner groups, to analyze and translate simple-to-complex business problems and needs into solutions. This is a techno-functional role to ensure requirements are understood and documented, ensure agreements and alignments are made with business and customer partners, and interact with internal and external technical resources, such as, developers, architect's, peer business analyst, scrum master's, and project/program managers to ensure the delivery of key business and technical capabilities. The person in this role should have a key understanding of Salesforce, CPQ, Quote-to-Order/Cash, and Agile with advance proficiency as a business systems analyst.
Authority in for both functional and solution analysis and light design for the Salesforce platform, and related technical areas listed below
Advanced partner with collaborators to shape requirements and ensure alignment with business/technology strategy and planned initiatives
Drive the planning, prioritization, design, development and deployment of new projects & system enhancements
Evaluate and address multi-functional and cross-system dependencies.
Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan.
Understand and perform Agile sprints, standard processes, tool entry (Jira or similar), and execution,
Leverage business knowledge and expertise to find opportunities for process improvements; serve as a trusted technology advisor for business users.
Advanced ability to participate in the organizational change and launch support processes.
Maintain a high-level familiarity with other IT system / business application capabilities and scope definition in order to make recommendations re: upstream/downstream integration or functionality intersection points.
Coordinate and perform system testing to ensure requirements are met. Work closely with project team during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance sign-off.
Partner with business operations team members to define, plan, and complete small and medium projects, in addition to ongoing delivery of 'run the business' enhancements and fixes.
About You
Basic Qualifications
3+ years experience with Salesforce or CRM, Sales in an Enterprise IT environment
8+ years of IT experience with a Bachelor's degree in Computer Science, MIS, Computer Engineering or equivalent technical degree
8+ years of experience in business analysis or related field
Other Qualifications
Salesforce Admin Certification (201) a plus, not required
CPQ & CLM Certified a plus, not required
Advanced abilities to lead and drive key customer engagement discussions, as well as, quick learner, think creatively, and bring new ideas to discussion
Advanced delivery and execution, communication, critical thinking, coordination of work, and problem solving.
Ability to own more than one project at a time
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Our Approach to Flexible Work
With Flex Work, we're combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
