Service Supervisor

The Delaware Transit Corporation (DTC) has an immediate opening for a Service Supervisor in Kent County, Delaware. This position is responsible for the coordination and direction of an effective, efficient transit system, including the assignment and supervision of all full and part-time operators within the assigned geographical area or district, including development of schedules and manifests for all full- and part-time operators based on customer needs (trip requests), available resources, and DTC policies and procedures, within the defined user eligibility mandate of the Americans with Disabilities Act (ADA) and all applicable State of Delaware mandates. Specific responsibilities include issuing work and vehicle assignments;  schedule development and schedule revision in response to changing service requirements; record and time keeping and review, administration of Collective Bargaining Unit provisions with regard to work assignments, attendance, service operations, discipline, etc.; knowledge of contracted services performance standards; accident investigation techniques; payroll procedures; CAD/AVL communications procedures; farebox and cash turn-in procedures. The Service Supervisor position operates on multiple shifts that span a broad service day.  Service Supervisors are required to possess one of the following valid Commercial Driver's License (CDL).

• CDL Class A with Passenger Endorsement and No Air Brake Restriction or permit
• CDL Class B with Passenger Endorsement and No Air Brake Restriction or permit

DTC offers a competitive salary of $48,899 - $61,124 and an excellent benefit package.   Interested applicants must submit an employment application and resume February 19, 2025. To apply for this position and search for other opportunities go to DTC’s Candidate Portal.

Delaware Transit Corporation is an Equal Opportunity Employer.  Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation, applicants may call (302) 760-2891. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. 

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