THE OPPORTUNITY:
This existing vacancy is a remote opportunity open to candidates residing anywhere in the United States.
VelocityEHS is looking for an enthusiastic, dependable, detail-oriented team-player who is well organized and has the skills required to assist in all aspects of accounting and finance in a fast-paced environment. The ideal candidate will have the ability to work both independently and in a team environment and have the communication abilities to work across multiple departments.
Primary Duties and Responsibilities
- Research and resolve billing and payment discrepancies
- Collection activities for past-due invoices
- Making a minimum of 60 collection calls daily and follow-ups for assigned accounts to meet goals set by Receivables Manager.
- Full collection process on accounts assigned by Receivables Manager and managing an average of $10 - 12 million Mid and High Touch collection portfolio with an average cash recovery of $3.5 – 4 million a month.
- Addressing inbound billing calls and emails and escalation of accounts internally and externally as needed.
- Training and onboarding of Asst. and Accounts Receivables Specialists.
- Support for Asst. and Accounts Receivables Specialists as needed with escalated customer accounts and calls
- Assisting with and handling special projects as needed
- Organizing and documenting purchase orders, vendor set-up, web payment portals and necessary internal documentation for domestic and foreign customer
- Provide prompt and courteous service to VelocityEHS customers via cases, calls, and emails in order to ensure Service Level Agreements (SLAs) are upheld
- Enter and help maintain customer accounts in contact management software
- Organize, maintain and file documents into customer folders on network
- Verify customer information in Salesforce, Intacct, and Salesforce
- Cancel customer accounts and file notifications appropriately, both internally and externally
- Work across multiple departments to maintain and improve current and historical customer information and data accuracy
- Build and strengthen relationships across teams
- Knowledge-share and document internal processes for increased efficiency
Minimum Skills and Qualifications
- High school diploma or equivalent
- 7+ years of related professional experience
- 4+ years collections experience
- Proficient in general accounting knowledge and experience
- Excellent written and verbal communication skills
- Accurate and effective analytical and organizational skills
- Insightful problem-solving skills
- Experience interacting with business customers
- Proven commitment to deliver outstanding customer service
- Ability to work well independently and in a team environment
- Ability to prioritize competing responsibilities while still operating with a high degree of accuracy and attention to detail in a deadline-driven and fast-paced environment.
- Advanced proficiency with Microsoft Excel
Preferred Skills and Qualifications
- Proficient in Intacct, Salesforce, Intacct, YayPay and MS Office (Outlook, Word, Excel etc.)
- Self-starter, quick learner, pays attention to detail, and ability to multi-task on a regular basis
- Positive attitude towards contributing and continual learning
- Strong sense of ownership on issues and follows through to completion
- Empathy and ability to identify with customer mindset and understand business needs
Who is VelocityEHS?
VelocityEHS is the largest and fastest-growing environmental, health, safety (EHS) and sustainability software company in the world. Relied on by more than 10 million users worldwide to drive operational excellence and achieve outstanding outcomes, VelocityEHS is the global leader in true SaaS enterprise EHS & ESG technology. The VelocityEHS Accelerate® Platform is the definitive gold-standard, delivering best-in-class solutions for managing ESG, Safety, Industrial Ergonomics, Control of Work, Health, Operational Risk and Environmental Compliance.
Our customers include the world’s most esteemed Fortune 1000 corporations. From manufacturing to food & beverage, from chemicals to pharmaceuticals, we’ve worked with them at every level, from the boardroom to the shop floor. We still operate with the same start-up mentality that has made us the leading cloud EHS company and offer each and every employee the opportunity to grow and reach their full potential.
What are the benefits and perks of working at VelocityEHS?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights for eligible employees, or you can review all our perks and benefits by visiting our career page!
- Generous time off programs
- Medical/dental coverage, retirement (with employer match)
- Parental leave plans for all family types
- Job shadowing programs and one-on-one coaching opportunities
- Tuition reimbursement for continuing education, advanced degrees, and certifications
- Remote-first and flexible work schedule to fit your family’s needs
- Monthly stipend to make your home office more comfortable, productive, and successful
- Corporate wellness and personalized preventative mental health care programs
- Summer Fridays (Memorial Day through Labor Day enjoy a 6-hour workday every Friday)
VelocityEHS is committed to competitive, fair, and equitable compensation practices by offering market-based salary ranges. The expected salary range for this position is between $57,450 and $71,150 (United States). We aim to hire between the minimum and midpoint of the salary range and offers at the maximum of the range are uncommon. The final offered salary will be based on candidate’s proficiency in skill set, prior relevant experience, internal equity, market considerations, and other factors. This role is eligible for our comprehensive benefits package.
We welcome and encourage diversity in the workplace. VelocityEHS is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting hrpolicy@ehs.com
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. VelocityEHS does not accept unsolicited headhunters and agency resumes. VelocityEHS will not pay fees to any third-party agency or company that does not have a signed agreement with VelocityEHS.
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Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)