Job Description
Welcome to the intersection of energy and home services. At NRG, we’re driven by the idea of a smarter, cleaner, more connected future—and the possibilities that will bring to the world and to the 7.3 million customers we serve.
Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. More information is available at www.nrg.com or www.vivint.com. Connect with NRG and Vivint on Facebook, Instagram, LinkedIn and X.
At Vivint, our mission is to redefine the home experience with technology and services, creating a more intelligent, efficient, and safer home that gives our customers peace of mind.
Summary:
We seek an experienced and dynamic Sales Training Manager to lead our training team and develop our sales training programs. The ideal candidate will be responsible for creating, implementing, and managing comprehensive training initiatives to enhance the skills and performance of our sales team. This role involves leading our training team to design customized training modules and workshops to help our salesforce be their best.
The Sales Training Manager will collaborate closely with sales leadership to identify training needs, measure effectiveness, and continuously refine training strategies. Strong communication skills, a deep understanding of sales processes, and a passion for coaching and development are essential. The successful candidate will have a proven track record in sales training, excellent organizational skills, and the ability to motivate, inspire, and grow a team.
Primary Responsibilities:
- Develop and execute sales training programs tailored to various sales roles
- Conduct needs assessments and surveys of our salesforce to identify skill gaps and training opportunities
- Monitor and evaluate training effectiveness through performance metrics and feedback.
- Lead the training team to hit training goals
- Conduct one-on-ones with team members and provide coaching and support as needed.
- Collaborate with sales leadership to align training with business goals
- Collaborate with business leaders to develop training surrounding products, policies, etc.
- Work closely with our Sales Experience teams to ensure training content is correctly positioned to succeed
- Ideate using technology, video, and other models to create a more robust training experience for our sales reps
Required Skills:
- Experience using project management software (Asana, Airtable, etc.)
- Excellent communication, presentation, and interpersonal skills
- The ability to lead and guide a team
- The ability to problem-solve in an ever-changing landscape
- The ability to learn and understand multiple systems and how they interact with each other
- Excellent in the Microsoft suite of tools
Required Education/Experience:
- 5+ years of sales/ sales leadership experience
- Bachelor’s degree recommended
- Proven ability to design and implement effective training programs.
- Strong analytical skills and experience with performance metrics.
Learn about the Vivint Culture and why it’s a great place to grow your career!
Here are some highlighted perks you should ask us about:
- Paid holidays and flexible paid time away
- Employee/Friends/Family Discounts
- Onsite health clinic, gym, gaming tables
- Medical/dental/vision/life coverage & 24/7 Medical Hotline
- 401(k) + Employer Match
- Employee Resource Groups
WORKING CONDITIONS:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
SAFETY: