Full Job Description
Why Work for Mountain Park Health Center?
As a member of the Mountain Park team, you will have the opportunity to help our community thrive by improving the health of those around you.
- You’ll work in a supportive environment where your coworkers feel more like family. That’s because the way we connect with each other translates to the care we provide our patients.
- We value professional and personal goals, work/life balance and family.
- We are committed to creating a positive work environment and provide our employees with support and experience to grow and be successful.
OVERVIEW:
The Referral Coordinator is responsible for obtaining prior authorizations, processing referrals and scheduling appointments with specialists for patients per provider requests.
ESSENTIAL FUNCTIONS:
- Processes and coordinates referrals from providers and ensure insurance is verified prior to processing the referral.
- Initiates insurance authorizations for consultation.
- Ensures cancelled appointments and related ancillary appointments are rescheduled and communicated to patients.
- Provides clinical information to specialists for referrals to be processed.
- Keeps patients informed of the status of their referral and information about their appointment.
- Maintains referral tracking system and up to date referrals documentation.
- Follows up on prior authorizations ensuring they are completed correctly and reports any concerns to leadership.
- Maintains regular and predictable attendance.
- Perform other duties as assigned.
QUALIFICATIONS:
Minimum Qualifications:
- High School diploma or equivalent.
Preferred Qualifications:
- Previous referral experience
Job Information
Job Category:
Healthcare Services
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