About this role:

Wells Fargo is seeking a Lead Analytics Consultant within Consumer, Small & Business Banking (CSBB) Operations for the Fraud and Claims Management (FCM) Detection Analytics team. Detection Analytics partners with product, channel, risk and technology teams to develop and provide secure, reliable, scalable and customer friendly prevention, investigation and claims services that protect customers and Wells Fargo from fraud losses. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Research, develop, evaluate, and execute new and existing fraud mitigation strategies
• Utilize advanced analytic capabilities to perform event-based and root cause analysis to effectively detect and mitigate fraud risk for the Wells Fargo Debit Portfolio
• Detection and mitigation of card fraud, investigate the root cause of fraud, create new or improve existing models or processes that mitigate the fraud risk and compromise events, to improve customer experience for the bank
• Drive new and improved fraud monitoring and detection capabilities including creating insightful dashboards / data visualization to track and monitor key business metrics
• Translate complex data from multiple sources, formats, data structure into actionable and tangible strategies
• Partner with Card Operations, Product, Fraud Claims, Compromise Management, and Strategy Implementation teams to understand and analyze all fraud mitigation processes including transaction decisioning, post-decision customer contact/analysis, and fraud claims processing
• Support authorization systems / score migration and monitoring as well as improvement to data infrastructure
• Stay current with new and developing payment methods in the payment card space, proactively identify the fraud risk that each method may create

Required Qualifications:

• 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Extensive knowledge and understanding of research and analysis - preferred background in Fraud and/or Payment Card
• Knowledge and understanding of fraud risk and mitigation: strategies to reduce or mitigate loss and fraud exposures
• Experience with predictive analysis software or applications such as SAS, Python, R, SQL Teradata
• Predictive modeling experience
• Experience in gathering, analyzing and interpreting large datasets
• Advanced Microsoft Office (Word, Excel, and Outlook) skills
• Strong analytical skills with high attention to detail and accuracy
• Ability to present to multiple levels of management
• Excellent verbal, written, and interpersonal communication skills
• A Master's degree or higher in a quantitative discipline
• Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives
• Ability to work in a fast-paced deadline driven environment

Job Expectations:

• Ability to travel up to 5% of the time
• This position is not eligible for Visa sponsorship

Position Location:

1525 W W T Harris Blvd., CHARLOTTE, NC 28262

800 S Jordan Creek Pkwy., WEST DES MOINES, IA 50266

2800 S Price Rd., CHANDLER, AZ 85286

2200 Concord Pike, WILMINGTON, DE 19803

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.