Pre-Installation Technician II
US-CA-Livermore
Job ID: 32405
Type: Full-Time
# of Openings: 1
Category: Warehouse
CA - Livermore
About the Role
Performs comprehensive pre-install and setup of all assigned machines per CSA Pre-Install /Configuration shop Standards. Performs used equipment evaluation and preparation per documented used processes. Continues to pursue progressive development of technical skills via Canon training and OJT. Assists in other Logistics areas as assigned. Supports the training of PreInstall Tech I. Once certified on specific model series, technician is expected to work with CUSA Technical Support Help Desk, as needed, in troubleshooting, and following direction given by the Help Desk.
Your Impact
- Performs assigned configurations each day at or above the established benchmark for the model.
- Maintains appropriate monthly average labor time for "S" and, as needed, "C" calls, dependent on assigned work load and availability.
- Achieves monthly accountability expectations for position (based on shop tech matrix).
- Maintains constant high level of work quality and consistent conformance with published standards.
- Maintains all technical information and Canon property assigned.
- Available to work overtime, as required, which may include weekends.
- Completes repairs and maintenance on Used equipment within the RDC goals (for either transfer triage/evaluation or for final preparation for local delivery).
- Stays current on Canon Technical Certifications on current model lines, subject to pre-install or repair in the Pre-Install Shop.
- Communicates well with fellow team members, internal customers, supervisors and other internal departments regarding the timely completion of assigned work related to pre-installs and/or preparation of Used machines.
- Assist and/or cross train in other Logistics functions as assigned.
- Consistently follows all documented shop processes and procedures.
- Maintains shop cleanliness and security.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Degree in Electronics, or equivalent training in Military/Trade School/Industry.
- Completes technical certifications on MFD's within segments 1-6 (Online Pre-Reqs and classroom training) within two years of promotion.
- At least 1 year Electrical/Mechanical industry experience, or at least three months hands on pre-install experience as a temporary employee.
- Good working knowledge of personal computers, general and office application software.
- Capable of accessing E-support via a computer and using other on-line tools.
- Capable of updating System Software on Canon connected device.
- Demonstrates a willingness and is successful at working in a team environment.
- Demonstrates a positive work attitude.
- Capable of following Canon shop procedures and process with minimal instruction.
- Good working knowledge of networking with proven ability to connect Ethernet-capable device to the network.
- Working knowledge and aptitude on all current Canon MFDs. This would include diagnostic and troubleshooting aspects.
- Ability to learn new concepts and apply acquired knowledge.
- Good logical thinking ability.
- Strong technical and non-technical communication skills.
- Must meet or exceed minimum performance standards for productivity and quality.
- Demonstrate appropriate level of technical knowledge, skills and learning. ability.
- Proficient in configuration of MFDs within segments 1-7.
- Must be in position and show consistent performance for minimum of 1 year, after certifications, prior to consideration for promotion.
- Travel to support other RDCs as assigned (valid driver's license and acceptable driving record necessary).
In accordance with applicable law we are providing the anticipated base hourly for this role: $17.57 - 26.31
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.
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Posting Tags
#PM20 #LI-FL1 #ID22
PI250696628
