Investing in You, join a 100-year-old, family-owned leader in Ag – and grow with us!

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

“We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.”

General Purpose and Scope of Position:

The Operations Specialist is a support role that assists with all operational aspects of the branch.

Key Skills and Abilities Include:

Must be able to read, analyze and interpret written procedures and reports

Must have some knowledge of blending liquid fertilizers

Must have some understandings of what fertilizers are compatible

Must have the ability to prioritize orders

Must have some knowledge around DOT regulations and knowledge of a working trucking company

Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc.

Must be able to deal effectively with different personalities

Ability to apply mathematical concepts such as fractions, percentages, and ratios to practical applications

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to sit at desk or computer terminal to perform writing, and keying/typing information

Willing and desires to work overtime hours during busy season

Key Personal Attributes Include:

High school graduate or equivalent

Fluent in English, both verbal and written

Good communication skills on the telephone, two-way radio and with the general public

Must possess good computer skills including knowledge of MS office

Experience with AgVance and Fleetworthy/Comply preferred

Solid Safety Compliance record a must

Must possess good mathematical skills

Strong customer service orientation required, including the ability to effectively respond to telephone calls and customer inquiries

Must have strong organizational skills with the ability to prioritize multiple assignments

Specific Responsibilities and Key Deliverables Include:

Assist the Facility Manager in the operation of all procedures and processes to manage the PPP business and fertilizer processes and provide accurate information and tracking of sales

Follow up and resolve customer requests

Provide support to other team members necessary to attain branch goal

Assist in inventory control, and inventory process of Bulk Fertilizers

Promote safety throughout the branch

Assist with GPS and Comply initiatives in keeping the location compliant

Process calls from our salesmen, customers, and other branch locations for orders of materials.

Take orders, process, and prepare for pickup or delivery. Complete in an accurate and timely matter to ensure satisfactory billing.

Direct coworkers’ schedules to satisfy delivery needs.

Coordinate shipments of various products with trucking companies.

Coordinate transfers of products between branches and main site.

Contact trucking companies to coordinate shipments and instruct drivers on the requirements of the loads.

Inventory tracking and control. (Fertilizer)

Operate truck scale and complete weight tags, bills of lading and hazardous materials shipping papers

Answer telephone and computer inquiries about product orders

Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees, and the public

Conduct physical inventory counts of products stored in warehouses and bulk storage areas

Calculate total quantities of products by weight and/or volumetric measurements

Performs receptionist duties as needed by responding to calls and visitors in a professional manner

Process incoming and outgoing mail, order and maintain office supplies, maintain computer and other hard and soft filing systems

Use computer system to enter customer orders for bills of lading and hazardous materials shipping papers

Operate truck scales and complete weight tags and shipping papers

Provide backup and assistance to other dispatchers and/or receptionist, answering phones

Process calls from our salesmen, customers, and other branch locations for orders of materials

The ability to work 50-60 hours per week is a requirement during the busy season and weekends/nights on occasion

Present a professional image to customers in all interactions (verbal, computer, and in-person) and in personal appearance

Perform all other duties as assigned by management in a professional and efficient manner

Compensation and Benefits:

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $24.28 - $32.36 per hour. Note that wages may vary based on location, skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, and retirement plan participation, including an employer contribution of up to 7% into your 401(k). Follow this link for more information regarding Wilbur-Ellis employee benefits, https://bit.ly/3S8aDCj

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion:

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry’s best workforce

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