Job Overview

The OnPremise Customer Development Manager will have a primary responsibility of delivering the business plan for the assigned group of customers within their assigned geography. This individual will support the Corporate Director of On-Premise and play a critical role in the profitable growth of their assigned account base within their respective markets. This role will lead, initiate, and prepare all contract negotiations in partnership with the Corporate On-Premise Director that will be presented and shared with customers.

Duties & Responsibilities

Delivers the key metrics goals (Volume, DNGP, Revenue, and Other Initiatives) for assigned customer base by identifying and executing against both CCCI and customer priorities
Develops and establishes trusting relationships with each customer that enables the CDM to influence their purchasing decisions; implement Look of Success (LOS); identifies the optimal mix of packages and brands for each outlet based on beverage categories and consumer account needs. Performs timely business reviews with each customer to identify customer needs (gaps) and present solutions back to Management for review and approval. Identifies volume trends, brand, package voids, and the opportunity for new products as available
Maintains accountability for preparing and planning an effective and efficient process for time spent in the market with customers. Develops a plan that delivers an adequate balance of time in the market with customers and time spent conducting administrative duties
Collaborates with multiple cross-functional partners (Customer Care Center, Field Operations, Equipment Services, Retail Sales) to ensure optimal customer satisfaction and support
Prepares business reviews for customer presentation; creates and constructs contract documents to be shared with and signed by customers; assembles all data and populates information into all customer evaluations (EVA’s) in preparation for management approval
Maintains accountability for timely and successful completion of all assigned capabilities training courses throughout the year

Knowledge, Skills, & Abilities

Selling skills or experience with face to face interaction
Strong communication skills both electronically and verbally
Strong computer (Office, IOS) skills needed for use of technology and devices, proficient
Office-based platforms around PowerPoint, Excel, Word, Outlook needed
Strong planning, organization, and administration skills are a must
Must be strategically geared to help point their business in the right direction

Minimum Qualifications

High school diploma or GED
Knowledge acquired through 1 to up to 3 years of work experience
Valid Driver’s License
Collaborating for Value Training

Preferred Qualifications

Bachelor’s degree
College Degree Preferred (Business Management, or Administration)

Work Environment

Office Environment

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As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..