The Authorizations platform is responsible for millions of spend decisions for COF credit and debit cards each day. Our mission is to "unleash customer spend while making the best decision on each and every auth." In less than one second, our platform harnesses the power of big data, sophisticated rulesets, and machine learning to achieve this goal. In doing so, we empower internal customers across fraud and credit teams to implement dynamic authorization policies that reduce fraud loss, enable higher spend, and enhance customer experience - all while appropriately managing risk.
One of the greatest areas of opportunity to unlock additional value from this platform is to improve the speed and reliability by which new data can be made available for authorizations decisions. To help reach that goal, we are seeking a tech-driven, data-minded product manager. This individual will define, deliver, and own the future of our data ingestion and transformation capabilities.
In this role, you'll be expected to demonstrate proficiency in five key areas while performing your responsibilities:
Human Centered
You'll develop a deep understanding of the customer journey in using the authorizations platform to execute business policy; this will span personas including product managers, engineers, business analysts, and data scientists
You'll define clear, actionable problem statements that are rooted in the voice of the customer and form the foundation of the roadmap
You'll leverage customer insights to influence priorities and roadmap development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
Business Focused
You'll leverage knowledge of how authorizations create business value in order to own and prioritize the near-term product roadmap, utilizing data effectively to define success metrics and measurable outcomes
You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
In addition to iteratively improving the platform, you'll support internal customers in their everyday use of the platform to deliver initiatives that create business value
Technology Driven
Your strong technical aptitude and understanding of big data practices will shape end-state architecture vision and help drive design decisions in partnership with engineering
You'll maintain a keen awareness of the Capital One enterprise data ecosystem to ensure we are following best practices and adopting enterprise tools wherever possible
You'll share business strategy and roadmap with tech partners to establish context while also leading and facilitating agile ceremonies alongside your tech lead
You'll deliver value by creating reusable, extensible, and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not meeting expectations
Integrated Problem Solving
You'll strive for constant clarity in ensuring the "why" and "so what" behind behind all of your team's work aligns to the product strategy
You'll incorporate considerations and inputs from many stakeholders, spanning business and technical domains, to inform holistic solutions and strategy
Transformational Leadership
You'll develop and communicate the vision, product strategy, and roadmap for batch data capabilities in Authorizations to senior leadership and stakeholders
You'll develop strong partnerships with our internal customers across multiple credit and fraud teams to deliver features that maintain and improve the platform
You'll contribute to team culture and recruiting by leading activities to attract and retain top talent across engineering and product, including mentoring and developing junior associates
Basic Qualifications:
Bachelor's Degree or military experience
At least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering
Preferred Qualifications:
Bachelor's Degree in Computer Science or Engineering
MBA or Master's degree
2+ years of experience in Agile product management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York City:$163,300 - $186,400 for Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).