Job Summary

Note: To be considered for this position, candidates must include a cover letter specifying their interest in and qualifications for this position. The cover letter should be the first page of your resume and uploaded as one document. Your resume should include links to examples of work that you have created.

As a comprehensive performing arts school set in one of the world's finest public institutions of higher education, the School of Music, Theatre & Dance (SMTD) is deeply engaged in the creation, practice, scholarship, and pedagogy of music, theatre, and dance. We aim to provide leadership, nationally and internationally, in all three fields. We assert and celebrate the value of the arts to the mission of the University of Michigan. Further, SMTD is strongly committed to diversity and inclusion as a means of achieving and sustaining excellence.

Reporting to the Director of Technology, this position will be accountable for the success of SMTD concert and event live streaming. This is a hands-on position, and the successful candidate will have the responsibility to manage all technical aspects of live streaming events. The streaming specialist will train and manage a team of student staff who assist in the operation of live streams.

Responsibilities*

Live Streaming (80%)

Oversee live streaming requests and manage the SMTD live stream schedule.
Manage all aspects of streaming event(s); deliver, set up, test, and operate streaming, A/V, and digital media equipment for concerts and events across SMTD and at other locations as needed.
Quickly identify and resolve technical issues during live broadcasts to minimize disruptions. Implement backup solutions and contingency plans for potential streaming issues.
Manage SMTD equipment used for student DIY streaming; provide training and documentation for users as needed.
Edit and archive live streams for future use and educational purposes.
Collaborate with SMTDs marketing and social media teams to promote live events and performances. Analyze live stream metrics and generate performance reports to inform future broadcasts.
Provide feedback and recommendations to improve the quality and impact of future live streams. Stay up-to-date with industry trends and advancements in streaming technology, especially those relevant to performing arts.
Responsible for performing maintenance and upgrades to the streaming equipment that is installed in each SMTD venue, as well as portable equipment. Maintain inventory of SMTD equipment.
Serve as a member of the SMTD Events Committee.

Student Staff Training & Supervision (20%)

Ensure proper staffing for supported SMTD events, coordinating student workers as needed.
Hire, train, and supervise student workers. Approve time cards.

Required Qualifications*

A bachelor's degree is required or equivalent work experience. Minimum 3 years of demonstrated experience delivering high quality live streaming, broadcasting, or digital content creation, preferably within a performing arts or educational setting.
Demonstrated work experience successfully developing technology solutions for virtual events. Familiarity with audio and video equipment, including cameras, microphones, switchers, and encoders, especially in performance environments is essential.
Proficiency with live streaming software and hardware platforms. Understanding of network configurations and internet bandwidth requirements for streaming. Experience with video editing software.
Must have excellent communication and teamwork skills and have the ability to receive and convey information clearly and concisely.
Demonstrated ability to establish priorities and problem solve quickly and efficiently.
This position routinely moves audio/visual equipment weighing up to 50lbs across campus for various event and streaming needs.
This position involves traveling to various locations on and off campus to deliver equipment and stream events.
Must have the ability to work nights/evenings on site as needed to fully support events.

Desired Qualifications*

Basic knowledge of classical music and jazz concert programming and performance practices.
Knowledge of graphic design tools (e.g., Adobe Photoshop, Illustrator).
Experience managing a team of employees (in particular student / part-time staff)
Experience in a high-performance or high-visibility environment.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Candidates for this position must be legally authorized to work in the United States. Visa sponsorship is not available for this position.

Background Screening

A pre-employment background check must be conducted before a candidate may receive a firm offer of employment to a staff position at the University of Michigan.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.