Licensed Insurance Customer Service

Repost Job Date: 3/16/2025 6:02:29 PM
Location: GLENDORA, CA, 91740
Salary: $54000.0 - $75000.0/year
Experience: 1 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is preferred; we will train the right person with the right skill set.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

This is an in-office position. Please only apply if you can make the commute to our agency located at: 1275 E Route 66, Glendora, CA 91740.

Responsibilities include but not limited to:

Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive...

Hourly wage plus competitive commission structure
Paid time off (after 90-day probation period)
Retirement plan
Valuable experience
Growth potential/Opportunity for advancement within my office

Requirements:

Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
State of California Property & Casualty license
State of California Life and Health license
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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