Lab Technical Analyst at Consumers Energy in JACKSON, MI

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the Trail Stree Lab located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

Laboratory Services is the single point of contact for providing technical expertise in the areas of calibration, chemistry, nondestructive and materials testing, quality assurance, and regulatory compliance testing. We are committed to maintaining and strengthening our long-term working relationships by ensuring professionalism, competence, confidence, and trust are demonstrated with every service we provide. Our Laboratory uses modern technology and serves a diverse clientele in a wide variety of fields. We perform both laboratory and field work and offer pickup and delivery of equipment of any samples that require special handling.

The Lab Technical Analyst performs complex, analytical technical work. Contributes to technical projects or programs, responsible for not only the technical aspects of the projects but also quoting, customer interface, and logistical planning. Utilizes in-depth knowledge of federal, state, and international codes related to the testing and analysis being performed. Performs independent evaluations of new examination methods and technologies and works with internal and external stakeholders for process validation and approval. Uses technical knowledge, experience, and judgment to make decisions outside the scope of standard acceptance criteria.

Essential Duties and Responsibilities

The Laboratory TechnicalAnalystis responsible for managing the daily Quality Assurance/Quality Control responsibilities of moderately complex construction projects to ensure the project is constructed in accordance with the established standards, project scope of work, design drawings, and specifications. This position will also lead, document, and coordinate all Quality improvement activities, Non-Conformance Reporting, Root Cause Investigation, Problem Solving, and Lessons Learned while working closely with project managers, construction managers, supplier representatives on site, and other key personnel. Effective communication skills are required to create and implement Project Quality Plans and act as a liaison betweenInspection, Project Management, Engineering, Cost Controls, Document Control, and the Contractor.The analyst will be expected to provide QA/QC services to various CE projects across the state of Michigan (i.e., gas delivery, electric generation, gas storage, gas compression, hydro generation, and/or renewable energy).

Execute standard examination procedures
Plan and set up long-term technical test plans including examination protocols, logistics, communication, execution of test plan, all necessary QA/QC, and report submittals
Contribute to long-term projects and programs, maintain responsibility for all customer facing aspects of the project
In-depth understanding of industry codes and requirements in order to develop examination procedures and methods
Equipment and test method evaluation and validation
Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

Certification in a broad array of technical procedures (Variable and defined by specific department)
Professional customer interface, requiring excellent oral and written communication skills
Independent/ Self-motivated/ Sustained high productivity
Reliably high quality, consistent work product
Agility/ flexibility dependent upon varying department needs
Ability to maintain performance and composure during audits and technical certification testing
Timely reporting of examination data
In-depth understanding of industry codes and requirements in order to develop examination procedures and methods
Problem solving around processes, equipment, and specific technical methods
Project and program planning, including contingencies, logistics, customer coordination and interface

Education/Experience

Bachelor's degree in technical or scientific field with two (2) or more years of relevant experience
- [OR] Associate's degreein technical or scientific field with four (4) or more years of relevant experience
- [OR] High School Diploma/GED with six (6) or more years of relevant experience

The following skills/experience will set you apart:

Experience applying CE Way (Lean) Principles
Experience from a quality assurance/control perspective with one, or a combination of, manufacturing, construction, and/or engineering
Vendor/Supplier Auditing experience
Working knowledge of SAP

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

Competitive compensation packages
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.