Job#: 2067002

Job Description:

Position Overview: The IT Provisioning Specialist is responsible for ensuring a smooth and secure IT environment by managing hardware, software, user accounts, network operations, and wireless networks. This role requires acting independently with good judgment and minimal supervision.

If you are interested in this position, please email your resume to Annie Wade at [email protected]

Key Responsibilities:

• Vendor Coordination: Secure support and replacement devices by coordinating with vendors.
• System Management: Ensure operating systems and software components are properly installed, maintained, and supported across multiple platforms.
• Problem Resolution: Analyze and troubleshoot high-severity problems, directing corrective actions as needed.
• Infrastructure Knowledge: Demonstrate understanding and working knowledge of parallel redundant UPS systems, standby diesel generators, large chilled water systems, and automated controls troubleshooting and setup.
• Documentation: Ensure accurate documentation of policies, procedures, and standards for the installation, configuration, support, maintenance, and recovery of data center systems.
• Communication: Communicate problem/resolution statuses to vendors in a timely and professional manner through written communication.
• System Deployment: Recommend proper deployment procedures and operational guidelines for major systems running in the data center.

Technical Responsibilities:

• Network Support: Set up and maintain network connections, monitor and address connectivity and security issues, and install/configure basic network equipment, including patch panels and blades.
• Data Backup and Security: Implement data backup and recovery solutions, maintain security standards, and address vulnerabilities.
• Asset and Document Management: Track IT assets and life cycles, document configurations, and procedures.
• End User Support: Provide technical assistance and training to end users on hardware and software use.
• Wireless Networks: Install and configure access points for wireless networks.
• Network Equipment: Install and configure network equipment such as Cisco and Aruba switches and routers, Palo Alto devices, and manage electrical connections.
• ClearPass Policies: Create and manage ClearPass policies for MAC and IP address authentication.
• Cabling: Secure Ethernet cabling, including cross-connections, and run fiber connections.

Qualifications:

• Demonstrated ability to act independently with good judgment.
• Strong problem-solving skills and ability to direct corrective actions.
• Thorough understanding of data center systems and network operations.
• Excellent written communication skills for vendor coordination and problem resolution.

Summary: The IT Provisioning Specialist plays a crucial role in maintaining a secure and efficient IT environment, staying abreast of industry developments, and ensuring the proper deployment and support of IT infrastructure.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.