At FordDirect, our emphasis on diversity is much more than words. We encourage you to be yourself. We open our minds and doors to all walks of life, respecting and celebrating the uniqueness within each of us. We value the voice and contributions of all team members.

THE DIVERSITY OF OUR TEAM DRIVES US, INSPIRES US, AND MAKES US PROUD TO CALL FORDDIRECT HOME.

FordDirect is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please email FDHR@forddirect.com.  

Job Summary

FordDirect is looking to hire an Intern for our Summer 2025 Internship Program. This position will provide exposure to FordDirect’s B2B eCommerce platform, The Shop.  The intern will play an integral role in supporting the day-to-day operations of The Shop, focusing on dealer support, vendor engagement, and marketing/public relations initiatives.  This role is designed to provide hands on experience in B2B e-commerce marketplace operations while contributing directly to the success of the platform.

This will be a full-time, paid position within a remote (home-based) environment with some on-site workdays in Dearborn, MI

Duration:  June 9th through August 13th, 2025

Essential Functions

1. Support the day-to-day operations of The Shop, focusing on dealer support, vendor engagement, and marketing/public relations initiatives. 
2. Assist with resolving issues including troubleshooting technical issues, product inquiries, tracking and documentation to identify trends and areas for improvement
3. Research potential vendors to assess their fit for The Shop, coordinate communication with vendors including scheduling meetings/follow-ups, prepare presentations, onboarding materials, and reach out to dealer references.
4. Assist in the creation and distribution of marketing materials: Draft social media content or digital marketing campaigns promoting The Shop and vendors, contribute to PR efforts such as outbound contact to dealers to ensure awareness of The Shop, solicit feedback, extend appreciation, and contact dealers for vendor/product reviews.
5. Compile and analyze data from dealer and vendor interactions to identify trends and insights, prepare reports and presentations for teams on dealer satisfaction, vendor vetting progress or marketing campaign performance.

Learning Opportunities

1. Gain experience working for a Digital Marketing Company within the automotive industry. 
2. Learn how a B2B e-commerce platform functions and the dynamics between dealers, vendors, customers and the OEM.
3. Develop skills in issue resolution, customer engagement, and building dealer satisfaction.
4. Understand the process of vetting and onboarding vendors while contributing to partnership success.
5. Gain experience in content creation, campaign planning and brand communication.
6. Learn how to analyze and interpret key performance metrics to drive business decisions.

Qualifications  At FordDirect, we believe in diversity as a strength. You are encouraged to apply even if your experience or background doesn't precisely match the job description. Candidates who do not meet all listed qualifications may be considered based on the combination of relevant work experience and depth of expertise in job-related skills.

Skills, Knowledge, and Abilities

• Strong communication skills (written and verbal).
• Detail oriented, with the ability to manage multiple tasks simultaneously.
• Proactive and eager to learn in a fast-paced environment.
• Interest in digital commerce, B2B marketplaces, marketing, or customer support.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) and social media platforms

Education

Junior or senior student pursuing a Bachelor’s Degree in Marketing or another relevant discipline

Background Checks including criminal history and drug screening will be required 

Note to Third-Party Agencies:  FordDirect accepts resumes only from employment businesses/agencies with which we formally engage their  services.  Please do not forward resumes to our applicant tracking system, FordDirect employees or hiring managers. FordDirect will not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies for vacancies posted on this site.