Position Summary:

The Home Health Liaison/Transitional Care Nurse is responsible for making professional and comprehensive presentations of the Company's services to the medical purchasing community and in the specific assigned territory to achieve market penetration goals and increase sales revenues. Serves as a resource and educator to physicians, facility staff, clients, and caregivers regarding home healthcare services. All Employees agree to adhere to the guiding principles, core values, and mission of Peoples Home Health. Participate with peers and VP of Operations in developing company's marketing strategy identifying potential markets.

Tasks/Accountability:

• Ability to consistently meet and or exceed qualified referral and admissions criteria every month
• Demonstrates a high degree of responsibility for attendance and use work time in a productive and efficient manner. Working independently most of the time requires excellent time/territory management skills
• Is always prepared for scheduled appointments and meetings
• Fosters a positive attitude and builds morale among staff promoting open communication with all departments
• Participates in Company functions to build community and public awareness of Peoples Home Health
• Develops pricing strategy with peers and VP Operations to help company maximize profits and market share while ensuring that the Company's customers are satisfied
• Monitors trends that indicate the need for new products and services, and oversees product development
• Keeps abreast of the publics' medical need and health care trends
• Determines the potential of each referral source in regard to patient and revenue potential
• Identifies the potential of each account and allocates time and effort according to payoff potential
• Develops with institutions, contractual agreements which are in the best interest of both parties
• Identifies the customer's primary needs and key concerns, and identifies key contacts and their roles in the decision making process in order to close the sale
• Follows up on all proposals to ensure implementation
• Maintains accurate records, documents actions, maintains control of budgeted expenses and submits required reports on time
• Continues professional growth through attendance at workshops, professional in-services, etc.
• Maintains medical ethics in compliance with company policies and procedures
• Responsible for compliance with all state and federal regulations pertaining to the operations of a Medicare certified home health agency
• Maintains a professional image
• Uses appropriate phone etiquette
• Promotes a customer friendly atmosphere for all visitors and ensures patient confidentiality at all times
• Participates in accreditation program
• Performs other duties as assigned

Qualifications:

• Graduate of an accredited nursing program and current Florida RN or LPN required for Transitional Care Nurse.
• Other professional clinical licensure required for Transitional Care Liaison (e.g., MSW, PT, etc.)
• Experience with medical sales required for Account Executive.
• Minimum two years professional medical industry experience with one year in home health preferred.
• Current CPR certification.
• Current driver's license and valid auto insurance.
• Proficiency using Microsoft Word, Excel, and PowerPoint is required.
• Work experience denoting communication and assessment skills.
• Ability to prioritize and manage time effectively and make independent decisions when necessary is essential.

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