Moody's
GenAI Expert - Customer Engagement
New York, NY
Jan 30, 2025
Full Job Description

Location(s):

  • 7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US

Line Of Business: Sales OU(SALES OU)

Job Category:

  • Sales & Marketing

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.


Skills and Competencies

  • A strong understanding of GenAI is essential for effectively leading AI-related sales and integration projects.
  • It is necessary to have a proven track record in complex sales to manage and win intricate sales processes and customer engagements.
  • Exceptional leadership and mentoring skills are important for guiding teams and driving co-creation initiatives with clients.
  • Excellent communication and presentation abilities are needed to develop thought leadership materials and present them internally and externally.
  • The ability to travel up to 50% is crucial for engaging with clients and stakeholders across different locations.
  • Public speaking experience and/or publications are a plus for enhancing industry presence and credibility.

Education/Experience

  • Bachelor's degree in business, finance, engineering or a related field. Master's degree preferred.
  • Minimum of 8 years in thought leadership/industry practitioner experience in the field of AI/GenAI. Market engagement/consultancy background preferred.

Responsibilities

As a GenAI Expert - Customer Engagement and part of a global team, you will play a pivotal role in leading sales of Moody's products and solutions embedding AI and especially GenAI added value.

You will be critical in winning complex sales, especially through the integration of customer workflows and driving co-creation initiatives with clients in your territories. You will be responsible for thought leadership and developing GenAI related case studies. Your role will be crucial in business development, proof of concept (POC) definition, and in providing front-line sales the expertise and support they need. You will manage complex sales processes with the sales team and take a game changing part in customer engagement to meet and exceed transformation, productivity and efficiency objectives of your clients.

You will assist customers in accelerating their digital transformation by leveraging Moody's state-of-the-art GenAI solutions. Your role will be crucial in helping them enhance their bottom-line performance through the effective implementation of GenAI technologies, responsible AI frameworks, and comprehensive enterprise-wide AI transformation strategies. You will demonstrate strong problem-solving skills and a good ability to work autonomously in fast-paced environments.


About the team

The Global GenAI Sales Team is responsible for driving sales including GenAI and new technologies. They lead new technology initiatives by engaging with customers, designing solutions to maximize deal size and value, and guiding the future state of both products and client digital transformation journeys. They also commercialize these technologies, particularly for early adopters, and close large and complex opportunities in the GenAI space.

The team leads outreach and technical discussions for GenAI, mapping client requirements to Moody's capabilities while shaping the future offering by acting as the voice of the customer. They stay at the forefront of emerging technologies and industry trends, creating thought leadership to build Moody's brand and market position. They connect with tech providers, consultants, and regulators to ensure better penetration and integration of solutions.

For US-based roles only: the anticipated hiring base salary range for this position is$163,300.00-$236,800.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.



Moody’s Corporation is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

VEVRAA Federal Contractor

We Request Priority Protected Veteran and Disabled Referrals for all of our locations

Please contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.

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Job Information
Job Category:
Sales
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GenAI Expert - Customer Engagement
Moody's
New York, NY
Jan 30, 2025
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