Iowa Orthopedic Center is actively seeking a Front Desk Receptionist to join our team. In this role you will welcome patients to our facility, checking them in and out and communicating with our entire staff. Our Front Desk Receptionist team is an integral part of our crew and keeps our clinic locations flowing smoothly.

As a Center of Excellence, every team member at Iowa Orthofrom the surgeons to the administrative staffstrives to provide the highest quality medical care possible. If you enjoy working alongside some of the best medical providers in the state and you place patient care above all else, there may be a place for you at Iowa Ortho.

Hours: 7:00 AM - 5:00 PM, Monday - Friday

*Hours will vary based on clinic census and staff rotation

Location: Des Moines Metro

*This role could travel to our various clinics

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Check patients in including updating demographic and insurance information, complete patient registration, and collect any applicable copays.
• Answer calls, schedule appointments, greet and direct patients and visitors.
• Prepare patient charts and updating as necessary.
• Assist patients with the check-in technology
• Check-out patients, scheduling follow-up appointments and internal referrals as needed.
• Balance daily clinic receipts

The ideal candidate for this role has:

• High school diploma
• At least one year of previous experience in the medical field
• Ability to provide exceptional customer service in-person and over the phone to all patients, guests and staff in our surgery center.
• Basic understand of health insurance and ability to collect copays from patients

Why Choose Iowa Ortho?

Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.

Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.

Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.

Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.

Professional Growth: Opportunities for career advancement and continuous learning.

Join our team and be a part of our commitment to delivering gold-standard healthcare!

*Please note our first point of contact may be by email. Please check your spam folder, as unknown senders sometimes wind up in spam or junk.

Iowa Ortho is a privately held medical practice. Candidates who receive a conditional offer of employment at Iowa Ortho will be required to complete a criminal background check, education verification, reference checks, and an initial TB test.

Iowa Ortho is committed to a diverse and inclusive workplace. Iowa Ortho is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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