SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Supervisor, Financial Services Operations

Locations: Hybrid | Kansas City, MO; Quincy, MA

Remote | Alabama, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Washington, Wisconsin, Wyoming

Get To Know The Team:

As the Financial Services Operations Supervisor, you will be responsible for leading and developing a team of associate level transfer agency representatives responsible for delivery service excellence to our clients and their shareholders. Within the Transfer Agency, we provide back-office financial services to Mutual Fund Clients and their investors. These services include establishing accounts, processing shareholder and broker/dealer trades, facilitating money movement between the fund and shareholders, completing analysis of fund and investor data, and more.

Why You Will Love It Here!

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

Promote a positive and collaborative environment where associates can thrive and do great work
Be visible and accessible and offer support that strives to deliver a great work experience for our associates
Prepare, coach and develop our talent enabling them to offer premier service to our customers and their shareholders
Direct the day-to-day operational activities, ensuring our representatives achieve optimal performance levels supported by efficient and compliant operations.
Encourage, support, and mentor our employees using creative solutions to promote a positive work environment and high retention and employee satisfaction.
Provide frequent feedback and one on one interactions that help build talent and strengthen skills
Mentor and lead team members to achieve personal career and development goals within the position
Monitor team goals and key performance measures and drive necessary adjustments to achieve target results
Partner with associates, clients and colleagues to deliver a true center of excellence

What You Will Bring:

High energy and enthusiasm with a passion for people leadership
Experience in financial services operations

Bachelor’s degree or 2 years of related industry and leadership experience preferred
Excellent attention to detail and accuracy and strong multi-tasking skills
Computer experience (Word, Excel, Microsoft Outlook)
Excellent Interpersonal and customer service skills

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.