Great Care, Delivered™ is the promise that we make to our customers.  If you have a passion for helping animals, and a love for serving others – we want you to help us deliver on that promise by joining our Tech Product Team. 

The Director, Product Strategy is a key position responsible for the day-to-day advocacy, management, and performance of the Blue Rabbit platform.

The Director, Product Strategy has responsibilities to coordinate across key functions to define strategy, prioritization, and management of the Blue Rabbit platform roadmap including feature/functionality, new capabilities, platform enrollment and utilization, pricing model, manufacturer partnerships, marketing programs, and overall sponsorship of key initiatives to deliver on our goals. This leadership is the chief advocate for our customers, our clients, and our manufacturer partners. 

Key to the success of this role will be to forge strong partnerships with members of the executive and leadership teams across Wedgewood to clarify roles and responsibilities in a complex matrix organization. This role will work collaboratively with colleagues in finance, people success, legal, operations, regulatory, sales, marketing, product technology and other disciplines to design and develop products and services that support greater practice engagement and client utilization.

Where will you work?

• This is a full-time position working remotely EST time zone or hybrid in our Portland, ME office.

What you’ll do:

• Lead Product strategy to clarify key priorities, achieve stakeholder alignment and business case definition.
• Create and maintain process to intake and prioritize customer, client and partner feedback and integrate with product roadmap.
• Own delivery of major cross-functional projects including kick off, alignment of scope, working team, establish working cadence, reporting of results.
• Support advancement of key partnerships, including establishing framework to prioritize partnerships to pursue, create materials for prep calls, assist with scheduling and follow up, collaborate with finance to establish financial model, translate partnership agreement to project and ensure implementation.
• Evaluate growth options, assess new opportunities, and identify bottlenecks.
• Ensure the creation of cohesive positioning and communication frameworks that align with Blue Rabbit brand, and Wedgewood’s portfolio of brands, to achieve corporate objectives and ensures a professional external presentation of our combined value proposition.
• Create a culture of success, and obsession with goal achievement.
• Create and communicate business updates and performance to key stakeholders, including the management team, and other appropriate stakeholders including corporate presentation materials, and opportunity assessment.
• Help manage corporate customer relationships and strategic partnerships at every step of the sales process and subsequent account management steps.
• Travel for in-person meetings with customers and partners and to develop key relationships.

Who you are:

• Superb analytical skills 
• Outstanding communication (written and verbal) and interpersonal skills. 
• Excellent presentation skills  
• Passionate customer advocacy 
• Thorough knowledge of marketing principles, brand, product, and service management 
• Deep understanding of changing market dynamics 
• Entrepreneurial spirit 
• Hands on experience with CRM and SEO tools like Google Analytics, HubSpot, SalesForce, etc. 
• In-depth knowledge of market research and data analysis methods 
• Develop effective relationships internally withing the business as well as externally. 
• Excellent organizational and time management skills 
• Understanding of different business disciplines (IT, finance etc.) 

What you’ve done:

• Bachelor’s degree required; MBA preferred. 
• 5+ years in consumer software, in a dynamic and highly competitive environment 
• 5+ years in B2C, with B2B experience as well
• Driving and achieving/exceeding targets 

What’s in it for you:

• A comprehensive benefits package that includes health, dental, and flexible spending accounts
• 401(k) retirement plan with a generous company contribution to help you save for the future
• Company Paid Life and disability insurance
• Access to voluntary insurance options
• A generous paid time off program that increases every year
• Tuition reimbursement
• Opportunity for growth - We believe in promoting from within and do so through our internal job posting program!

About Us

Wedgewood is the nation’s largest and most trusted provider of compounded veterinary medications. Its recent merger with Blue Rabbit enables the company to provide veterinarians with next-generation software to streamline patient care and marks a significant evolution in services. Together Blue Rabbit and Wedgewood serve more than 70,000 veterinary professionals and one million animals annually.

Wedgewood is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  If you require an accommodation due to a special need or disability, please let your recruiter know what accommodations you will need.