Job Description

The Integrated Account Management (IAM) Director, IAM Contract Compliance & Operations reports directly to the IAM Vice President. This role is responsible for leading a team of 2 Associate Directors to provide best-in-class compliance and operation support to the Integrated Account Management team in coordination with key stakeholders within Finance, Compliance and Legal. The role dotted lines to the US Corporate Compliance Officer.

Key compliance priorities include program oversight and governance over policies and Standard Operating Procedures of contracting functions in IAM (e.g., contract eligibility, chargebacks, order management, bundle/stacking and contract lifecycle management), audit/monitoring management, and remediation activities. In addition, this role serves as business owner for the Contract Lifecycle Management platform (ICM) and Formulary Verification processes, including operations provided by MMIT platform. This role works closely with compliance points of contact within IAM, Finance and Compliance office.

Key Responsibilities include and may not be limited to:

• Ensure that all aspects of the IAM Compliance Plan are met without exception.

• Facilitate the annual audit of Central Contract Services (CCS) by internal and external audit in support of our Company's external reporting. Follow up to ensure that any outstanding audit issues are addressed in a timely manner.

• Coordinate annual reviews of all Integrated Account Management (IAM) internal controls and Standard Operating Procedures within contracting functions. Identify, investigate, and implement future preventative actions for IAM compliance incidents requiring remediation.

• Provide subject matter expertise and Compliance perspective on contracting initiatives.

• Hold monthly Compliance reviews with a cross-functional council including representation from Finance, Legal, Corporate Compliance and IAM. Conduct quarterly reviews with the VPs of IAM, US Market Finance, Legal and Compliance and semi-annual reviews with the President of US Human Health.

• Act as IAM Privacy Steward as part of the Global Privacy Office.

• Assess monthly bundle/stacking metrics across IAM, Puerto Rico and Vaccines Contracting to ensure meeting KPIs as dictated in IAM Compliance Plan. Investigate inaccurate or untimely submissions. Adjust processes or conduct training, as needed.

• As business owner of contract lifecycle management platform, ICM, ensure proper end-to-end utilization of the system by IAM, Puerto Rico and Vaccine Contracting Customer Managers. Collaborate across IAM, IT and vendor on system enhancements and updates needed.

• In partnership with Legal and Customer Contract Management (CCM) Government Pricing, conduct annual GP refresher training at IAM 1S Meetings.

• As business and compliance owner of the Formulary Verification process. Supervise semi-annual verification process. Collaborate with vendor of tool, MMIT, to address inefficiencies or deficiencies with the tool. At the conclusion of each cycle, compile reports to present to VPs of IAM and US Market Finance. Oversee Hospital Formulary Verification and Enrollment Audit processes, on a semi-annual and annual basis, respectively.

• Identify additional areas for compliance improvement across IAM, Puerto Rico and Vaccines contracting teams.

Position Qualifications:

Minimum Requirements:

• BS/BA degree

• 10 years of business experience, preferably pharmaceutical/healthcare-related

• US market knowledge and experience

• Strong leadership and problem-solving skills

• Expertise with collaboration, influencing without authority and working successfully with cross-functional teams

• Strong demonstration of ethics and integrity

• Ability to work hybrid at the North Wales (Upper Gwynedd), PA office at least 3 days per week

• Ability to travel ~10%

Preferred Qualifications:

• Knowledge of US contracting processes and government pricing regulations, including pharmacy contracting & compliance

• Prior management / team leadership experience with proven results

• MBA degree

#IAM

#USPHARMA

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US and Puerto Rico Residents Only:

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We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as "remote".

San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

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Relocation:

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Requisition ID:R322501