Join a team recognized for leadership, innovation and diversity
The future is what you make it!
When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars. Working at Honeywell isn't just about developing cool things. That's why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Honeywell's ACST team is seeking a Desktop Support person for our Chandler, AZ location.
YOUR ROLE WILL INCLUDE:
- Deliver responsive and effective service to our customers
- Be an advocate for our users with different teams across Honeywell
- Performtroubleshootingand escalate issues to correct team
- Ensure closure of issues to ensure the highest levels of customer satisfaction
- Provide contemporary services and make it easy for users to engage with IT
- Create and maintain development of self-help documents and end user training
- Assist with IT asset set-up and decommissioning: Installs, moves, adds, changes
- Maintain equipment stock and inventory items as needed
- Support a growing user base across multiple sites around the country
- Travel as needed
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
For more information visit: Benefits at Honeywell
U.S. citizenship is required due to contractual requirements. Applicants must also be able to obtain and maintain a U.S. Government security clearance. Continued employment is contingent upon successful completion of security processing
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
- High school diploma/GED
- Minimum 12+ months' experience providing desktop support
WE VALUE:
- Degree in an IT-related field including Computer Science or Computer Information Systems
- CompTIA A+ certification highly preferred
- Experience using SharePoint and configuring Microsoft Office Suites
- Client service experience
- Understand networking concepts; servers; LANs/WAN, storage and compute
- Excellent customer focus
- Conveys information with clarity, ensuring messages are understood across diverse global teams
- Desktop computer hardware/software knowledge to assess, diagnose, and correct problems
- Ability to deliver on complex situations or problems with minimal supervision
Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
At Honeywell Advanced Connected Sustainability Technologies (ACST), our outstanding team of thinkers, innovators, and doers help make the future. We build environments and technologies that meet our customers' needs. The groundbreaking scientists, engineers, and professionals that make up our nimble group have the agility of a start-up backed with the power and investment of Honeywell.
#ACST
Additional Information
- JOB ID: HRD257243
- Category: Information Technology
- Location: 6505 W Chandler Blvd,Chandler,Arizona,85226,United States
- Exempt
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.