Merchants Bank supervisory opening for a Desktop Administrator and Team Lead (Tier 3 Support). The preferred work location is Winona, MN but may work out of any of our office locations in MN and WI.
This position will be responsible for configuring, maintaining, and supporting our company's computer desktop environment, ensuring that desktop devices, software, and hardware are secure, functional, and compliant with company policies. Additionally, this role will involve leading a team of IT support specialists, providing guidance, and ensuring the efficient operation of the help desk. This role will also provide user support in assisting and backing up the Tier 1 and 2 support specialists. Will have extensive contact with department managers, end-users, and third-party application developers.
Requires 5+ years experience in desktop support with at least 2 years in a team lead role. An Information Technology degree or related field preferred. Must have strong problem solving skills, excellent written and verbal communication skills, and ability to work independently and as part of a team.
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
Please Apply online at www.merchantsbank.com/careers or in person at any Merchants Bank location. Questions can be emailed to hr@merchantsbank.com Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
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