As the global leader in the design, development and production of automotive interiors, we are a passionate, manufacturing organization driven to be our customers' preferred partner. We provide products with superior quality that are manufactured leveraging robust processes and continuous improvement.

This position acts as a representative of YFAI and is responsible for assisting Quality with any daily organizational work, including quality-related activities at customer locations and reviewing / analyzing part and process conformity.

Essential Job Duties:

• Perform job functions in accordance with YF iOS policies and procedures and any OEM-specific requirements
• Report quality related information/issues identified at customer locations to the manufacturing facility
• Containment/sorting/rework activities, including communication of clean points and other activities as needed
• Obtain shipping documents for parts that need to be returned to the plant for analysis
• Support customers with troubleshooting and root cause analysis for issues requiring further investigation
• Support the comprehensive continuous improvement (CI) philosophy for all YFAI disciplines; participate in CI activities such as process improvements, improving non-conforming flow, separating and recycling non-conforming material and the activities designed to reduce the cost of poor quality (i.e., Kaizen, cross functional task force teams, etc.)
• All other duties as assigned
• Complies with all YFAI and OEM safety policies and procedure

Basic Minimum Requirements:

• Authorized to work in the United States
• High School Diploma or equivalent
• Minimum of 1 year experience with direct customer contact and project management
• Minimum of 1 year experience in the automotive industry
• Computer skills and proficient use of MS Office programs
• Understanding of quality functions such as customer service, metrology, auditing and quality analysis techniques
• Quality Management System Requirements include being able to identify product critical characteristics, color and appearance evaluation and product safety.

This position requires good planning, time management and organization skills with the ability to multitask and problem solve as needed. This position will interact with customers, suppliers, vendors and work cooperatively with employees at all levels so excellent communication skills, both oral and written are required. Regular and consistent attendance is required as well as the ability to travel and work at customer sites, including industrial manufacturing plants which might require climbing, lifting or working in confined spaces.

Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities. The Company reserves the right to revise the job description at any time. Duties, responsibilities or activities may change, or new ones may be assigned at any time with or without notice. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.