Tiffany & Co.
Client Advisor- Scottsdale- Mandarin Language Skills Preferred
Scottsdale, AZ
Aug 25, 2024
unknown
Full Job Description

Overview:

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity.

For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Client Advisor you will:

  • Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
  • Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
  • Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
  • Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.

Sales: 

  • Deepen the relationship with our clients to drive lifetime loyalty and spend.
  • Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
  • Capture client data. Cultivate new and existing client relationships.
  • Deliver a significant portion of sales through repeat client business.
  • Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
  • Drive business through key product pillars. 
  • Convert clients through curiosity and discovery daily

Service:

  • Elevate in store experience by consistently delivering memorable moments to every client.
  • Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
  • Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
  • Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
  • Connect with your client’s wardrobe to ‘style them’

Experience

Required:

  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving Commercial results.
  • Ability to connect with the client
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Ability to work with a diverse client base.
  • Mandarin language skills advantageous
  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
  • Must have authorization to work in the United States or in the country where the position is based.

       

Desired:

  • A college/university degree.
  • Proficiency in multiple languages - specifically Mandarin language skills highly advantageous
PDN-9b63c4bf-5d59-4694-a17a-979bd90fb19f
Job Information
Job Category:
Retail
Spotlight Employer
Related jobs
TJX Companies, Inc
Retail Salesfloor Supervisor
TJX Companies, Inc
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to sta...
Sep 21, 2024
Memphis, TN
TJX Companies, Inc
70001-Merchandise Coor
TJX Companies, Inc
Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with w...
Sep 21, 2024
New Bern, NC
TJX Companies, Inc
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the ever...
Sep 21, 2024
Riverview, FL
©2024 TalentAlly
Powered by TalentAlly.
Apply for this job
Client Advisor- Scottsdale- Mandarin Language Skills Preferred
Tiffany & Co.
Scottsdale, AZ
Aug 25, 2024
unknown
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy.
Continue to Apply

Tiffany & Co. would like you to finish the application on their website.