The Illinois Department of Children and Family Services (DCFS)
CLERICAL SUPPORT
Full Job Description

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency:Department of Children and Family Services

Title:Office Associate Option 2
Closing Date/Time: 10/02/2024
Salary: Anticipated Starting Salary $3,852/Month Full Salary Range $3,852-$5,046/Month.
Job Type: Salaried
Category:Full Time
County:Cook
Number of Vacancies: 1
Plan/BU: RC014

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD COLLEGE TRANSCRIPTS AND RESUME

Posting Identification Number41442

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Clerical Support. Under direction, this position will perform complex, specialized clerical services for Clinical Services. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

  • Serves as Clerical Support
  • Answers incoming phone calls and greets visitors.
  • Establishes and maintains case files.
  • Keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
  • Orients professional and other clerical staff regarding Departmental rules and office procedures.
  • Serves as timekeeper for the unit.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school
  • Requires 2 years of office experience
  • Requires ability to keyboard accurately at 45 wpm

Conditions of Employment

  • Requires ability to pass a background check.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:Monday-Friday 8:30 a.m.-5:00 p.m.
Work Location:6201 S Emerald Dr, Chicago, Illinois, 60621

Supervisor:K. Sutton


Agency Contact:

Janet Potts

Email: janet.potts@illinois.gov

Phone #:312-814-3791

Posting Group:Office & Administrative Support

This position DOES NOT contain "Specialized Skills" (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of theIllinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of theIllinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com- click "Application Procedures" in the footer of every page of the website.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com
PDN-9d0b45a7-5390-40dc-a6cd-1d9b24f6bd09
Job Information
Job Category:
Administrative and Clerical
Spotlight Employer
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CLERICAL SUPPORT
The Illinois Department of Children and Family Services (DCFS)
Chicago, IL
Sep 19, 2024
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