Key Responsibilities:

Partner Collaboration:  

• Align with channel partner leadership to develop marketing strategies that support sales objectives and partner goals.
• Serve as a trusted marketing advisor for TSDs, regional partners, and key focus partners, delivering customized marketing plans.
• Build, launch, and measure the success of comprehensive channel partner marketing plans across various partner segments.
• Engage and collaborate with field marketing, social, and content teams to amplify partner campaigns, events, and promotions.

Program Development & Execution:  

• Drive partner engagement through strategic use of the Five9 Partner Portal, webinars, certifications (Five9 University), and events.
• Manage a high volume of partner marketing requests, including branding, promotions, advertising, content creation, and event support.
• Lead the coordination of regional partner marketing events, ensuring their alignment with broader business objectives.

Communication & Reporting:  

• Develop and execute communication strategies, including internal win announcements, case studies, and joint marketing materials.
• Ensure consistent communication with internal teams and partners through regular updates, scaling efforts as the business grows.
• Submit weekly and quarterly reports detailing marketing activities and their impact on partner engagement, lead generation, and revenue.

Budget Management:  

• Take ownership of marketing budgets, including invoice submissions, vendor management, and budget reconciliation.
• Track and measure the effectiveness of marketing spend to optimize return on investment and adjust strategies accordingly.

Sales Support:  

• Support the channel partner leadership team with sales enablement activities, including industry presentations, trainings, and partner events.
• Attend and contribute to partner meetings, regional calls, and key events to support marketing efforts.

Requirements:

• 2-3 years of experience in partner operations, sales, or marketing within a channel partner ecosystem.
• Proven track record in managing complex partner ecosystems, with a strategic understanding of sales and marketing motions.
• Strong project management skills, with the ability to manage multiple tasks and meet critical deadlines.
• Exceptional organizational skills and attention to detail.
• Ability to build and maintain strong relationships with partners, focusing on delivering an excellent partner experience.
• Willingness to travel up to 20% of the time.
• Experience with event planning, budget management, and promotional activities to drive awareness and engagement. Ability to work independently and collaboratively in a team-oriented environment.

 Preferred Skills:

• Experience in technology or software services marketing.
• Familiarity with TSDs and regional partner management.
• Proficiency in leveraging marketing tools and platforms to drive partner success.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. 

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia. 

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.