Join our team as a Benefits Program Worker II with Chesapeake Social Services! Make a meaningful impact in your community by assisting individuals and families in accessing essential benefits and resources. You'll play a key role in processing applications, ensuring eligibility, and providing compassionate support to those in need. If you're detail-oriented, empathetic, and passionate about making a difference, this is the perfect opportunity for you. Apply today to start building stronger communities!

ESSENTIAL TASKS

• Interviews customer and conducts assessment of eligibility for services; explains available programs and services; assists with completion of application process.
• Provides direct services for emergency/short term needs; locates and coordinates community resources and makes referrals to community agencies.
• Dictates narrative of case; completes computer forms to establish case on various computer systems; analyzes available information and determines and recommends client eligibility.
• Interacts and coordinates with employers and outside professional agencies, such as medical facilities, court services, lawyers, schools, and funeral homes, to provide services for client.
• Examines public assistance records/cases for completeness and accuracy; reviews accounts payable to ensure accuracy and timeliness of assistance payments.
• Gathers and compiles information/data for periodic and special reports.
• Stays a breast of federal, state, and local guidelines and regulations for area of responsibility.
• Performs routine office tasks such as typing correspondence, data entry, filing, telephoning, faxing, and photocopying; maintains record system for area of responsibility.
• Attends staff, team, committee, and other professional meetings to exchange information; meets with general public and community organizations to discuss programs for area of responsibility.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.PDN-9e0caa92-a7a2-40af-b66d-a405427ab27e