Staples is business to business.You're what binds us together.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.
What you'll be doing:
The Facilities Account Developer role is an integral part of the facilities sales model designed to collaboratively sell and support Business Development and Generalists teams. This role focuses on prospect customers and net new business accounts. FSCs will not only partner with their regional Business Development teams but will also work with Marketing on strategic Jan/San prospect targets. The FADs will drive campaign adoption as well as maintaining their own prospect portfolio. The FADs will also serve as the main FS point of contact through the qualifying, discovery, and implementation phases of each new opportunity. They will be responsible for acting as the FS quarterback for pricing, implementation, vendors, internal support, and customers.
- Selling FS products, programs, and solutions into prospect and new accounts.
- Customer profiling and qualifying.
- Proactively work targeted prospect leads from qualification to close.
- Provide Business Development teams with monthly training and support quarterly initiatives.
- Full compliance with all Facility and Breakroom procedures.
- Co-sell with Business Development via a consultative approach through multiple mediums including phone, email, and Teams.
- Provide pre-sales support to account team and external customers which could include capabilities presentations, pricing, quotes, product specs, and implementation support.
- Complete bid and formal RFP submissions.
- Provide product comparison and suggest alternatives based on Customer needs and pricing guidelines.
- Develop selling skills of qualifying, strategizing, sales call tactics, closing, and maintaining service levels.
- Proven self-starter with energy and motivation to uncover, develop and close sales with ability to work independently with minimal supervision; ability to sell company values and services, in addition to program features and benefits via phone and virtually.
What you bring to the table:
- Expertise in the Staples Facilities selling strategies.
- Industry knowledge inclusive of trends, products/services, and vertical markets
- Ability to prioritize work and engage appropriate support teams, implementation, or vendors to provide best customer experience.
- A drive to close business and be proactive with prospective customers.
- Demonstrate strong time management skills.
- Demonstrate strong verbal and written communication skills.
- Demonstrate strong interpersonal skills to be able to interact across the different internal departments/external customers through varying mediums.
- Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality.
- Problem Solving Skills with a Customer-Centric mindset.
What's needed-Basic Qualifications:
- Secondary schools: vocational school or associate degree or an equivalent combination of education, training, or equivalent work experience.
- Proficient in MS Office (Excel, Word, PowerPoint)
What's needed-Preferred Qualifications:
- Knowledge of Salesforce.com (desired)
- B2B Sales Experience (desired)
- Jan/San Sales Experience (desired)
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
- Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!