Job Details

Description

Travel Requirements:  up to 100%

We are looking for a seasoned End User Training Developer for an IFS Work and Asset Management (WAMS) and Mobile Workforce Management (MWM) project. The Training Developer should have experience providing training and development consulting services for a WAMS MWM software implementation or large-scale Electric, Gas, or Water Utilities software implementation project.

The Training Developer will be responsible for the development of classroom training materials for all WAMS and MWM applications (IFS Cloud, IFS Office, IFS MWM).  The E Source Training Developer will work with the WAMS Core Team Trainers and Client Training Team to design and develop classroom training materials that includes course manuals, in-class exercises, and assessment tests and assist the Core Team Trainers with classroom training preparations and support.

What you’ll do:

• Assist the Client Training Team with the design and approach to training materials development
• Lead the Client training team in the development of end user classroom training manuals, exercises, and assessment tests
• Report training materials development progress to the Training Lead
• Participate in the development of classroom training materials
• Lead training material development meetings with WAMS Core Team Trainers
• Assist the Training Lead with the end user training schedule
• Assist with loading data into IFS applications for use in class room training exercises and assessment tests
• Facilitate and support classroom training delivery

What will make you a good fit:

• Must have experience developing training materials for a utility WAM implementation
• A minimum of 5 years of training experience on large projects, including process improvement, planning, and project quality management
• Experience working with IFS, Oracle, SAP, or Tyler Technologies software
• Clear understanding of utility operations
• People management and leadership skills, including coaching, supervision, staffing, and conflict management
• Ability to create and maintain detailed training plans
• Excellent written and verbal communication skills including technical writing and instructional development skills
• Working knowledge of Microsoft Project, Excel, Word, PowerPoint, SharePoint, and Visio
• Background in Instructional Design, Technical Writing, Education or Training and Development

A little about E Source

Utilities across the US and Canada face the same fundamental, day-to-day challenges: to ensure reliable service for every customer while maintaining and modernizing aging distribution networks and meeting regulatory requirements—all while keeping rates affordable. At the same time, climate change has created a common, universal call to action: to reduce our carbon impact, improve our environment, and ensure the prosperity of future generations.

At E Source, we’re dedicated to helping every utility become a Sustainable Utility. That means doing the hard work it takes to achieve goals that often seem at odds with one another:

• Environmental responsibility: Decarbonizing operations, reducing emissions, eliminating water leaks, and finding efficiencies
• Reliability: Providing safe, continuous, and consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire
• Equity: Making services and programs truly available to all, especially low- and moderate-income residential customers and small and midsize businesses who are often disproportionately impacted by societal events
• Financial stability: Ensuring a bottom line that affords capital and operational expenditures while enabling innovation and giving back to our communities

E Source blends industry-leading research, predictive data science, and solution services to help utilities make better decisions to serve their customers, their bottom line, and our planet. With a commitment to practical innovation, we use more than three decades of utility-focused experience and our unique solution set to help our clients become a Sustainable Utility.

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Qualifications